Warranty Statement
Warranty Statement


Novatex Products Pty Ltd guarantees that the material components supplied by Novatex Products Pty Ltd are manufactured to specification.

Novatex Products Pty Ltd guarantees for a period of 10 years (from date of completion) that the material supplied will perform and meet the relevant provisions of the Australian Building Code. The material must have been properly maintained and subjected to no more than normal conditions of exposure.

The benefits conferred by this guarantee are in addition to, and not in substitution for, any other rights and remedies given to consumers in relation to goods under the Trade Practices Act (and similar State and Territory Laws) and are subject to the following terms and conditions

Our products and systems are dependant upon the correct preparation and application of all the components in strict accordance with relevant written instructions. On-site application is beyond our control and Novatex Products Pty Ltd cannot guarantee workmanship or the correct preparation and application of its material.

Novatex Products Pty Ltd will at its discretion, replace, repair or make a contribution to, any portion of material supplied where failure proves to be due to defective material components, provided notice is given in writing within the guarantee period.

Novatex products Pty Ltd will not accept any responsibility for damage of any kind due to defective building structure, hydrostatic pressure, mechanical or physical abuse or any other abnormal cause.

Novatex reserves the right to inspect any reported failure prior to accepting any application in regard to the warranty. Novatex must be contacted immediately when any failure has been observed. Novatex Products Pty Ltd will not honour this guarantee until all work has been fully paid.

The cost of any claim on our warranty will be borne by the claimant.

To make a claim on any Novatex Products Pty Ltd warranty, phone Novatex on (02) 9757 3525 or email info@novatexproducts.com.au.

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